Trustees cannot rely on public offer funds providing information as to why a SuperStream rollover out of an SMSF is unable to be processed.

SuperStream has shifted most of the compliance work for a rollover to the transferring fund, creating the issues it is currently experiencing.

The three-day rollover rule under SuperStream may cause troubles for SMSFs that have admitted their children to boost balances for asset purchases.

The ATO exemption to allow an SMSF to make a rollover outside of SuperStream is likely to be withdrawn soon due to low levels of usage.

The introduction of SuperStream means SMSF members should no longer trigger their own rollovers but seek help from an SMSF practitioner or administrator.

The quickest way to roll over funds from an APRA-regulated fund using SuperStream is to ask that fund to start the process, putting the onus on it to request relevant information.

Trustees need to be informed of the work required to complete a SuperStream rollover before it is requested to ensure it is completed on time.

Banking restrictions regarding electronic fund transfers are making it very difficult for SMSFs to use the SuperStream system to make member rollovers.

SMSFs are breaching SuperStream compliance rules for simple avoidable reasons stemming from a lack of understanding of the rollover process.