The ATO has announced changes to its register of SMSF messaging providers that are used to communicate fund rollovers and transactions under the SuperStream system, including the closure of a large service provider.
In a recent update, the regulator stated Australia Post would cease acting as an SMSF messaging provider as at 30 June, as would SuperChoice, which will cease it services from 5 May, but a new provider had joined the list in late March.
Last year, Australia Post flagged it would no longer offer subscriptions to its SMSF Gateway Service from 30 November 2025 and that current subscribers at the time would have access to the service until their subscription expired and should arrange an alternative messaging service prior to that date.
The ATO stated: “SMSFs currently using SuperChoice or Australia Post as their messaging providers will need to take action ahead of the announced exit dates for these services. Failing to take action could result in delays or issues with contributions being paid correctly.
“On 23 March 2026, Colladium SMSF Gateway commenced as an SMSF messaging provider offering a contributions‑only electronic service addresses (ESA) service. This gives SMSFs another compliant option for receiving SuperStream contributions.”
The ATO reflected the change in its list of SMSF messaging providers, noting that while all of them could process contributions, only some could also deal with rollovers and release authorities.
Those in the former category are Colladium SMSF Gateway, Colonial First State Custom Solutions, Macquarie Bank, Mercer Portfolio Service Investment Plan and Westpac QuickSuper SMSF Gateway, while those in the latter are BGL, Class Super, SuperMate and Wrkr.
The regulator also noted messaging services were provided by superfund, netwealth and The Super Group, but were restricted to existing SMSF clients.
“Your SMSF can only have one ESA address recorded with us. This means if you require both contributions and rollovers or release authorities, then you need to select a provider that offers both services,” it added.
“It’s important to note contributions‑only ESAs are designed specifically for receiving employer contributions and may not support other messaging or payment functions. Trustees should assess whether this type of service aligns with their fund’s needs and seek advice if they are unsure.”
