Platform provider Hub24 has launched a new client reporting solution for financial advisers, called Engage, that enables the faster creation of reports for portfolio investments held across custody and non-custody assets, while improving productivity.
“Client meetings are often a once-a-year key opportunity for financial advisers to build trust and engagement, and with Engage, these reviews become more impactful by using innovative technology to present data clearly and enhance the client experience,” Hub24 product development general manager Aydin Mustafa noted.
The new facility automates the collection and verification of data across multiple systems, creating efficiencies for advisers and enabling them to focus on higher-value activities. This is important for increasingly time-poor planners as their numbers shrink. To this end, the “Investment Trends 2025 Adviser Business Model Report” found practitioners still spend more than half their time (57 per cent) on client-facing activities, but many still manually report on non-custody assets.
Engage represents the next evolution of Present, Hub24’s current client reporting technology, and is currently available for advisers to access on the platform.
It was designed in collaboration with financial advisers and uses interactive visuals to present a more holistic image of a client’s portfolio, facilitating better discussions around long-term investment strategies.
Practitioners already using Engage indicate the time saved creating client reports is significant.
“These client reports matter a lot because they help us to tell compelling investment stories and build client trust,” Northaven Financial Management financial adviser Emily Ugarkovic noted.
“We’ve also saved a lot of time preparing reviews. Typically, it would take between two to four hours and now it only takes about half an hour.”
By using Engage, advisers can also tailor templates, adding their own wording, branding and market commentary as they see fit.
